Which term describes potential customers who have not yet purchased from a company?

Prepare for the Marketing in the Digital Era Test. Study using flashcards and multiple choice questions, each with hints and explanations. Get ready to excel in your marketing exam!

Multiple Choice

Which term describes potential customers who have not yet purchased from a company?

Explanation:
In marketing, potential customers who haven’t bought yet are called prospects. A prospect is someone who fits your target audience and could become a buyer, but hasn’t made a purchase so far. This differentiates them from customers, who have already purchased, and from brand, which is the overall perception of the company. The other option, conflict, isn’t related to customer status at all. Prospects are the focus of outreach and qualification efforts to move them down the sales funnel toward a purchase.

In marketing, potential customers who haven’t bought yet are called prospects. A prospect is someone who fits your target audience and could become a buyer, but hasn’t made a purchase so far. This differentiates them from customers, who have already purchased, and from brand, which is the overall perception of the company. The other option, conflict, isn’t related to customer status at all. Prospects are the focus of outreach and qualification efforts to move them down the sales funnel toward a purchase.

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